This voucher entitles you to 30 minutes of cumulative telephone support with a lift chair expert. We will do our best to answer and research your issue. If you are uncertain which part you need to buy, and you need support in diagnosing your problem and determining which part you need, then you voucher is for you. In many cases, we will be able to quickly determine the required part over a quick telephone conversation. We will always provide as much assistance as we can for free, but for more difficult issues you will need to purchase a support voucher and schedule an appointment to speak with an expert. If you buy parts from this support we will give you a 20% discount on lift chair parts or a 14% discount on a new lift chair.